Troubleshooting

1. ModuleNotFoundError or ImportError

   This means that your current distribution of python cannot find the pyPRISM package. If you run the command below in a terminal, the pyPRISM package must be found in one of the listed directories.

   python -c "from __future__ import print_function; import sys;print(sys.path)"
   

   If pyPRISM is not listed, there are several reasons why this might have occurred:

   • You are not using the same version of python that you installed pyPRISM to. This occurs often when using anaconda because there is often a “system” python and an “anaconda” python.
   • You have not activated the conda environment to which you installed pyPRISM

   See Non-Install for details on how to manually add pyPRISM into your environment (assuming that the other installation methods are failing).

2. Bash Terminal vs. Windows Terminal vs. Python Terminal vs. IPython Terminal

   There are strong differences between these terminals and what you can do with them. You can identify which environment you are in by looking at the terminal itself:

   (Bash)          $
   (Windows)       >
   (Python)        >>>
   (IPython)       In [1]:
   

   The Bash and Windows terminals should be used for installing python packages, managing environments, and running python scripts (e.g. $ python run.py). The Python and IPython terminals are for interactively running and working with Python code and each line of an example can be copied and run in these terminals. In general, the IPython terminal is a superior tool to the standard Python one and offers features such as syntax highlighting and code completion.

3. Other Internal Error

   Please file a bug report on GitHub. Please see Contributing for instructions on how to do this.